Lisa Mason has more than 28 years of experience in workers’ compensation. As business director for one of Pinnacol’s Insurance Operations teams, Mason leads a team of multidisciplinary professionals. Since beginning her career at Pinnacol Assurance in 1991, she has held a variety of claims-related positions including claims specialist. Her expertise in claims includes managing catastrophic and complex claims as well as training and mentoring new claims representatives. Mason is recognized for her strong communication skills and her keen focus on meeting and exceeding customers’ expectations. She is also a sought-after resource for her extensive claims background and for her ability to lead and collaborate with others to solve problems and find solutions. Mason is a past president of Professionals in Workers’ Compensation of Colorado and served on the Colorado Division of Workers’ Compensation medical advisory panel for eight years.
Mason holds an Associate in Risk Management designation, and she earned a certificate in risk management and insurance studies from the University of Colorado Denver.